Privacy and Health Information Policy

This policy is provided for general transparency and should be read together with any clinic intake, consent, and privacy materials provided in person.

Our Commitment

Danton Medical Clinic respects the privacy of patients, visitors, and website users. As an Ontario healthcare clinic, we handle personal health information with care and follow applicable privacy duties under Ontario health privacy law.

Information We May Collect

When you contact the clinic, register, book, attend an appointment, or use the website, we may collect information such as your name, contact details, date of birth, health card information, appointment details, medical history, test and referral information, billing information, and messages you send to the clinic.

How We Use Information

Information is used to provide healthcare services, confirm identity, communicate with patients, arrange appointments, coordinate referrals and tests, manage clinic operations, support billing and payment, meet legal and regulatory obligations, and respond to patient requests.

Disclosure and Care Coordination

We may share personal health information with healthcare providers and organizations involved in your care, such as laboratories, specialists, pharmacies, hospitals, or other care partners, where permitted or required. We may also disclose information when required by law, public health reporting duties, professional regulators, or other lawful authority.

Consent

In many care situations, your consent may be implied by your request for care and your interaction with the clinic. We will seek express consent where required or appropriate. You may ask questions about consent or discuss limits on sharing, subject to legal and clinical requirements.

Safeguards

We use administrative, technical, and physical safeguards designed to protect information from theft, loss, unauthorized access, use, disclosure, copying, modification, or disposal. Access is limited to team members and service providers who need it for authorized clinic purposes.

Access and Correction

You may request access to your personal health information or ask for a correction if you believe information in your record is inaccurate or incomplete. Requests are handled in accordance with applicable law and may require identity verification.

Retention

Clinic records are retained as required for healthcare, legal, professional, and operational purposes. Records are securely destroyed or de-identified when no longer required, subject to applicable retention duties.

Website Data

The website may collect limited technical information such as browser type, device information, IP address, pages visited, and general usage data to operate, secure, and improve the site. Do not send urgent medical concerns through website forms, email, social media, or messaging links.

Service Providers

We may use trusted service providers for website hosting, email, scheduling, payment, technology support, record management, or other clinic operations. Providers are expected to protect information and use it only for authorized purposes.

Questions or Complaints

If you have a privacy question, concern, access request, or correction request, please contact the clinic. You may also contact the Information and Privacy Commissioner of Ontario about health privacy rights and complaints.

Contact

Questions about privacy can be directed to info@dantonmedical.ca or by calling 416-998-3456.